Privacy Policy

Privacy Policy

Introduction

Welcome to https://earthquake-insurance-phoenix.livebursts.com (hereafter referred to as “Earthquake Insurance Phoenix,” “we,” or “our”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and management of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site, as they have their own privacy policies governing data collection.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using any of our applications and services as an authorized user.
  • Visiting our website(s) linked to this policy.
  • Subscribing to receive newsletters, emails, phone calls, or text messages/SMS from us.

Personal Data Collection

We collect a range of personal data to enhance your experience with our services and to comply with legal requirements. The types of information we gather include:

  • Account Information: Details associated with your user account, such as username, email address, and password hashes.
  • Payment Information: Credit/debit card details and billing addresses for processing transactions securely.
  • Financial Information: Data related to your insurance policies, claims, and financial records (anonymized where possible).
  • Purchase Information: Items you buy from us, including quantities, prices, and delivery locations.
  • Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses for device recognition and analytics.
  • Location Data: Geolocation information to tailor services and provide location-based content (with user consent).
  • Feedback: Your comments, reviews, and suggestions to improve our products and services.
  • Social Media Information: Details from your social media profiles when you interact with us on these platforms.
  • Product Information: Data about the insurance products you view or purchase.

We collect this data through various methods: user input forms, online interactions, browser cookies, analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable certain functions. We use cookies for the following purposes:

  • Strictly Necessary: Ensuring basic functionalities of our website and applications.
  • Preference: Remembering user preferences and settings to provide a personalized experience.
  • Analytics: Tracking site usage, gathering analytics data, and understanding user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes legal requirements, contract obligations, and legitimate business interests. Once the purpose has been achieved or when no longer required by law, we delete or anonymize the data securely.

Security Measures

Implementing robust security measures is crucial to protect your personal data. We employ:

  • Encryption: Secure encryption protocols for data in transit and at rest.
  • Secure Third-Party Services: Engaging reputable partners who adhere to strict privacy and security standards.
  • Access Controls: Limiting access to personal information only to authorized personnel.

User Rights (Depending on Jurisdiction)

The specific rights available to you vary based on your location:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct or update inaccurate or incomplete personal information.
  • Erasure/Right to be Forgotten: Ask for the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discrimination when exercising your data protection rights.

To exercise these rights or have questions regarding data privacy, please contact our Data Protection Officer at [email protected] or via postal mail to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

  • Email: [email protected]
  • Postal Mail: Data Protection Team, Earthquake Insurance Phoenix, [Address]